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Atera (AUTOPILOT)
The only IT management platform powered by Action AITM
Atera IT Autopilot
IT Autopilot is the face of the digital workforce, an AI agent built for IT teams facing rising ticket volumes, staff shortages, and growing demands for instant resolution. Designed to handle IT requests and manage routine tasks autonomously, it keeps employees productive and operations running by enabling seamless, independent issue resolution.
The only IT management platform powered by Action AITM
Atera IT Autopilot
IT Autopilot is the face of the digital workforce, an AI agent built for IT teams facing rising ticket volumes, staff shortages, and growing demands for instant resolution. Designed to handle IT requests and manage routine tasks autonomously, it keeps employees productive and operations running by enabling seamless, independent issue resolution.
Autonomous IT for enterprises
IT Autopilot is the face of the digital workforce, an AI agent built for IT teams facing rising ticket volumes, staff shortages, and growing demands for instant resolution. Designed to handle IT requests and manage routine tasks autonomously, it keeps employees productive and operations running by enabling seamless, independent issue resolution.
Reduce IT workload & increase efficiency
Deliver 24/7 always-on
IT support
Enable growth without 
the burnout
IT Autopilot capabilities
Smart search taps into your knowledge base to deliver context-specific, personalized answers, from software setup to step-by-step task instructions.
IT Autopilot is the only AI agent capable of diagnosing, troubleshooting, and resolving device issues locally and in the cloud with its RMM and Helpdesk integration.
IT Autopilot proactively detects and addresses potential issues before they impact your workflow. By continuously monitoring your systems, it anticipates problems and provides personalized, actionable, data-driven insights to deliver accurate, real-time solutions.
IT Autopilot helps with installing, configuring, and updating pre-approved software on your device, making a wide variety of tools available to employees instantly.
When faced with a complex issue or an employee request, IT Autopilot will escalate tickets to a human technician with a full summary of the conversation, expediting resolution time.
Track your IT Autopilot performance to identify where it shines and where it falls short, enabling you to make data-driven decisions on how to optimize and teach your AI.
Atera’s IT Autopilot in numbers
Functionality meets innovation for everyday ease
Ready to turbocharge your IT efficiency?
All-in-one solution
Intuitive by design
Powered by Action AITM
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