Esper – MDM

To support better customer and employee experiences across our POS, tablets, and other devices, we needed a solution that worked for our next generation enterprise Android apps. Esper is a true partner. Working with them allows us to move fast, save money, and now we can make strategic decisions about what hardware to use.

In hospitality, Android-based in-room tablets create a meaningful connection between the guest and the hotel, giving the guest broad contactless control over their stay. Guests can order dining, make service requests, adjust room controls, and much more with a few taps of a screen. Esper enables the INTELITY platform to globally deploy and manage devices across all of a customer’s properties regardless of size. Through Esper’s DevOps platform we can do remote installation and reduce the reliance on IT support at each hotel.

Esper’s seamless deployment ensures that even patients who are not as comfortable with technology can successfully use our service. Device set-up is simple, there is zero configuration needed by the patients, and Esper’s full-service solution detects connectivity and sensor failures ahead of time and alerts the Spire team for proactive outreach to our patients, often before they even notice an issue.